Returns and Refunds

Contact Daziron promptly if an Australian order arrives damaged, faulty, incomplete or different from the confirmed order record.

What to provide

Include the order number, exact product name or SKU, a concise description of the issue and clear photographs when damage or an incorrect item is involved. Keep the item and packaging until support provides the next step.

Change-of-mind requests

Change-of-mind returns may be restricted for regulated or sealed goods and must be assessed before anything is sent back. Do not return a product without receiving instructions and the correct return destination.

Australian Consumer Law

Remedies for faulty, unsafe, damaged or incorrectly supplied goods are handled consistently with rights that cannot be excluded under the Australian Consumer Law. An approved remedy may be a replacement, refund or another solution appropriate to the issue.